Question 1

Feeling as though you owe something to the organization you work for and that the organization should in turn owe you something creates a ________ between your and your employer.

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Question 2

In addition to employees, shareholders, the community and the environment the remaining stakeholders an organization should be concerned with when establishing standards related to ethics and social responsibility are ________, ________, ________, and ________.

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Question 3

Describe three ways in which technology has impacted HR practices.

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Question 4

You are an HR Manager in charge of preparing your organization for impact of labor force trends. Given what you learned in this chapter about how labor force trends will impact employers describe four ideas will you be presenting to your VP of HR to address the impact of these trends.

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Question 5

The fact that the company's founder grew up working on his family farm and having a strong work ethic was instilled in him from when he was very young, will have a dramatic impact on his company's ________ and he will have the same expectation of his employees.

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Question 6

________ is one possible method for companies to use technology to expand their pool of qualified applicants for "hard to fill" positions.

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Question 7

Briefly describe the organizational culture of a company you have worked for or know well (i.e., perhaps the employer of a friend or family member). How did the culture impact employees and the work being done?

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Question 8

You have operated your 20 employee cleaning service for almost four years. Your company cleans not only private homes but small business offices as well. You run the company out of an office you have established in the basement of your home, but you are starting to run out of room to store business records, cleaning supplies and equipment and also hold meetings with your staff. Based on the characteristics of your company, describe three challenges you may currently or soon face with regard to managing your employees and a suggestion for addressing it.

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Question 9

Many companies turning to computer-based training to help employees learn job skills demonstrates the impact that ________ has had on the methods used to educate employees.

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Question 10

________ and ________ are the fastest growing groups in the labor force, with the number of ________ in the labor force is expected to grow by about 9% by 2016.

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Question 11

Bethany's Boutique, a small women's clothing boutique, sells only top quality, expensive women's apparel and accessories and offers a personal shopper service to customers. This store is located downtown in a large city. Bonnie's Bargain Barn, a large women's clothing store located in a strip mall in a rural area outside of the same city, sells only deep discounted women's apparel and accessories. Identify and define which strategy each store is using. Describe, using examples, how each of their primary HR activities may be different based on the strategy they are using.

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Question 12

Describe three things which help to create an organization's culture? Once defined, what types of things are impacted by an organization's culture?

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Question 13

Identify the two factors that impact operating in a global environment. Describe two basic challenges an organization faces regarding each factor.

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Question 14

What is meant by the term work/life balance? Describe four examples of what an organization can do to create this for its employees.

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Question 15

If an organization is pursuing a strategy of differentiation, is relatively large, is growing rapidly and has a relatively formal and conservative culture, what type of approach might it most likely be taking in regard to how it designs and implements it HR practices. Give examples of at least three HR practices and how they would be impacted.

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Question 16

The number and type of individuals available to work is known as the ________ and as we approach the year 2016 there will be less growth in the ________ workforce as opposed to the ________ workforce.

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Question 17

A company who establishes independent business units in several countries in order to meet the needs of the local country is pursuing a ________ strategy, whereas a company who is not concern with local preferences but focuses more on offering standardized products across several markets is pursuing a ________ strategy.

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Question 18

A single mother of two teenage boys who are actively involved in after-school activities is looking for a job that can offer ________ so that she can juggle her busy schedule effectively.

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Question 19

________ justice is achieved by offering a fair compensation and benefits package, while ________ justice is achieved through consistently and fairly carrying employee disciplinary and evaluation processes.

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Question 20

Describe five steps an organization can take to support ethical behavior by its employees. What impact can these steps have on the organization as a whole?

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Quiz 2: Organizational Demands and Environmental Influences