Question 1

You are working as a project manager for a small IT consulting firm and have been asked to create a plan for reviewing and auditing completed projects in order to gauge their success.What factors will you use to measure the success of a project? What questions would you ask in order to understand why a project succeeded or failed?

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Question 2

In order to identify the information systems projects that will deliver the most business value,organizations need to develop an ____________________________that supports their overall business plan and in which strategic systems are incorporated into top-level planning.

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Question 3

Differentiate between intangible and tangible benefits and list three examples of each.In what types of systems are intangible benefits more predominant?

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Question 4

___________________________refers to all organizational activities working toward the adoption,management,and routinization of an innovation,such as a new formation system.

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Question 5

________________________ use the concept of options valuation borrowed from the financial industry.

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Question 6

A ______________________________lists project activities and their corresponding start and completion dates.

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Question 7

You have been hired as a consultant to make recommendations for Smarty's,a healthy fast-food chain that is undergoing major expansion and is in need of a supply chain planning system.They are evaluating two commercially available software packages.What systems evaluation model will help them assess and compare the two packages? How does this model work?

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Question 8

List five types of information that should be included in an information systems plan.

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Question 9

Americlinic,a national chain of budget health-care clinics,is creating an information system that will allow patients and doctors at participating franchises to communicate online.The goal of the system is to allow doctors to respond to minor health questions quickly and more efficiently,saving patients unnecessary visits to the clinic.This will be a major procedural change.What steps would you recommend to this company to ensure the user acceptance of the system?

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Question 10

You are the senior project manager for a Web development company with upwards of 100 current client projects.You have been assigned to evaluate two upcoming projects.One project is to develop a time- tracking solution that would allow your 20 freelancers to submit daily time sheets and would report on the time spent on each project.The other project is to redesign the client interface to the company extranet to make it easier to use.The extranet allows clients to log in and view their current Web sites under development,as well as view project statistics,documents,and progress reports.Compare the two projects in terms of risk factors.

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The answer of You are the senior project manager for...

Question 11

You have been hired as a consultant for a nationwide real estate firm,Cross & Deptford,who are interested in achieving better organization between branches by updating their information systems,but are not sure what will suit their needs.What will you recommend they do in order to determine the most effective IT projects?

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Question 12

__________________________ is based on the time to complete a project multiplied by the cost of human resources required to complete the project.

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Question 13

An ________________________ is essentially the right,but not the obligation,to act at some future date.

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Question 14

________________________ analysis inventories all of the organization's information systems projects and assets,including infrastructure,outsourcing contracts,and licenses.

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The answer of ________________________ analysis inventories all of the organization's...

Question 15

Describe the process of portfolio analysis.In what situations is this evaluation method useful?

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Question 16

A typical_______________________________,for instance,is a financial option in which a person buys the right (but not the obligation)to purchase an underlying asset (usually a stock)at a fixed price (strike price)on or before a given date.

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Question 17

What is the purpose of using a real options pricing model to estimate the potential value of an information systems project?

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Question 18

________________________,such as more efficient customer service or enhanced decision making,cannot be immediately quantified but may lead to quantifiable gains in the long run.

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Question 19

Describe the elements of a management structure for information systems projects in a large corporation.

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Quiz 14: Project Management business Value and Managing Change