Managers for the learning and growth perspective of the Balanced Scorecard must invest in all of the following EXCEPT:
A)improve asset utilization.
B)improving the skills of their employees.
C)enhancing information technology and systems.
D)aligning employees to the company's objectives.

Question

Quizplus · Accepted Answer

Improving asset utilization is important for the financial perspective of the Balanced Scorecard, not the learning and growth perspective. The learning and growth perspective focuses on improving the skills and knowledge of employees, enhancing information technology and systems, and aligning employees with the company's objectives to support long-term growth and success.

Managers for the Learning and Growth Perspective of the Balanced