Question 1

HR professionals have a very limited role in management development programs.

Accepted Answer

HR professionals conduct a variety of assessments as part of a management development program.

Question 2

The most effective method for identifying employees' remedial training needs is through:
A) performance analysis.
B) job analysis.
C) job evaluation.
D) observation.

Accepted Answer

Performance analysis requires managers to identify their employees' performance deficiencies and determine which of these deficiencies can be effectively remedied through training.

Question 3

Which type of training is given to current employees to address skill deficiencies in areas other than those which they were recruited for?
A) Developmental training
B) Remedial training
C) Orientation training
D) Technical training

Accepted Answer

Remedial training is given to current employees to address skill deficiencies in areas other than those which they were recruited for.

Question 4

Organizations can enhance the relevance of their training and development programs if they:
A) avoid input from line managers.
B) perform an adequate needs analysis.
C) rely on packaged programs.
D) set vague instructional objectives.

Accepted Answer

Failure to perform an adequate needs analysis is a key reason why programs often lack relevance.

Question 5

Which type of training is given to new recruits to teach them about the company and its policies and procedures?
A) Technical training
B) Orientation training
C) Literacy training
D) Physical training

Accepted Answer

Orientation training is given to new recruits to teach them about the company and its policies and procedures.

Question 6

Organizations often base promotions within the management ranks on employee behavior that has no bearing on managerial effectiveness.

Accepted Answer

Fred Luthans research supports this finding.

Question 7

Which type of training is given to new recruits to teach them about basic skills in such areas as writing, basic arithmetic, following oral instructions, speaking, and understanding manuals, graphs, and schedules?
A) Orientation training
B) Remedial training
C) Literacy training
D) Technical training

Accepted Answer

Literacy training is given to new recruits to teach them about basic skills in such areas as writing, basic arithmetic, following oral instructions, speaking, and understanding manuals, graphs, and schedules.

Question 8

Management development is not generally important for new managers.

Accepted Answer

It is especially important for new managers so as to help them learn how to perform their new supervisory jobs.

Question 9

Experienced supervisors who establish relationships with new managers are know as action learners.

Accepted Answer

Experienced supervisors who establish relationships with new managers are referred to as mentors.

Question 10

Job rotation exposes candidates to various organizational settings by rotating them through a number of departments.

Accepted Answer

Job rotation is designed to rotate candidates through various departments to expose them to various settings.

Question 11

Which type of training is given to workers to keep them up to date with technological advances and new laws or procedures?
A) Remedial training
B) Developmental training
C) Change-related training
D) Technical training

Accepted Answer

Workers may need change-related training to be up to date with various types of changes dealing with technological advances, new laws or procedures, or a change in the organization's strategic plan.

Question 12

Training and development programs can enhance an organization's recruitment efforts because:
A) training and development programs are inexpensive to develop.
B) training and development programs are easy to design.
C) job candidates are more interested today in what type of training companies are offering.
D) job candidates need more training today than in years before.

Accepted Answer

Job candidates are more interested today in what type of training companies are offering.

Question 13

A knowledge deficiency occurs when an employee fails to perform well despite knowing how to do the job.

Accepted Answer

Failing to perform well despite knowing how to do the job is referred to as execution deficiency.

Question 14

What is defined as planned learning experiences designed to provide workers with the competencies needed to perform their current or future jobs?
A) Training
B) Development
C) Training and placement
D) Training and development

Accepted Answer

Training and development is defined as planned learning experiences designed to provide workers with the competencies needed to perform their current or future jobs.

Question 15

The most difficult training needs to identify are:
A) the literacy training needs of job applicants.
B) the technical training needs of current employees.
C) the remedial training needs of current employees.
D) the orientation training needs of job applicants.

Accepted Answer

The most difficult needs to identify are the remedial training needs of current employees.

Question 16

Most organizations provide training before a candidate has been assigned to new jobs.

Accepted Answer

Most firms provide the training after candidates have been assigned to new jobs.

Question 17

Line managers are in the best position to identify their employees' training needs.

Accepted Answer

Managers, more than anyone, are in position to identify their employees' training needs and suggest ways in which these needs can be met.

Question 18

____ provide employees with the appropriate skills needed for higher-level positions to which they may eventually be promoted.
A) Remedial programs
B) Developmental programs
C) Orientation programs
D) Technical programs

Accepted Answer

Developmental programs provide employees with the skills needed for higher-level positions.

Question 19

Developing an effective management development program is critical if a firm is to enhance its competitive advantage.

Accepted Answer

Companies must provide instruction for their managers and their high-potential management candidates to help these individuals perform their current or future jobs with the utmost proficiency.

Question 20

Performance analysis is utilized by line managers to identify employees' performance problems and decide whether training can provide a solution.

Accepted Answer

Line managers use performance analysis to identify employees' performance problems and decide whether training can provide a solution.

Quiz 7: Training and Developing Employees

HR professionals have a very limited role in management development programs.

The most effective method for identifying employees' remedial training needs is through:

Which type of training is given to current employees to address skill deficiencies in areas other than those which they were recruited for?

Organizations can enhance the relevance of their training and development programs if they:

Which type of training is given to new recruits to teach them about the company and its policies and procedures?

Organizations often base promotions within the management ranks on employee behavior that has no bearing on managerial effectiveness.

Which type of training is given to new recruits to teach them about basic skills in such areas as writing, basic arithmetic, following oral instructions, speaking, and understanding manuals, graphs, and schedules?

Management development is not generally important for new managers.

Experienced supervisors who establish relationships with new managers are know as action learners.

Job rotation exposes candidates to various organizational settings by rotating them through a number of departments.

Which type of training is given to workers to keep them up to date with technological advances and new laws or procedures?

Training and development programs can enhance an organization's recruitment efforts because:

A knowledge deficiency occurs when an employee fails to perform well despite knowing how to do the job.

What is defined as planned learning experiences designed to provide workers with the competencies needed to perform their current or future jobs?

The most difficult training needs to identify are:

Most organizations provide training before a candidate has been assigned to new jobs.

Line managers are in the best position to identify their employees' training needs.

____ provide employees with the appropriate skills needed for higher-level positions to which they may eventually be promoted.

Developing an effective management development program is critical if a firm is to enhance its competitive advantage.

Performance analysis is utilized by line managers to identify employees' performance problems and decide whether training can provide a solution.