Which of the following is true regarding the changes that a manager's job is undergoing?
A) Managers practicing sustainability integrate economic, environmental, and social opportunities into the business strategy.
B) Digitization hardly affects a manager's responsibilities.
C) According to managers, employees contribute the least to the success of a customer service organization.
D) Innovative efforts are exclusively important for managers serving in high-tech organizations.

Question

Quizplus · Accepted Answer

The statement "Managers practicing sustainability integrate economic, environmental, and social opportunities into the business strategy" reflects the current trend in the changing role of managers towards incorporating sustainability practices in their business strategy.

Answer: B 
 The statement "Digitization hardly affects a manager's responsibilities" is incorrect as digitization has significantly impacted the role of managers in various ways.

Answer: C 
 The statement "According to managers, employees contribute the least to the success of a customer service organization" is incorrect as employees' contribution is crucial in ensuring effective customer service.

Answer: D 
 The statement "Innovative efforts are exclusively important for managers serving in high-tech organizations" is incorrect as innovation is important regardless of the industry sector, and all managers should strive towards innovation in their respective organizations.

Which of the Following Is True Regarding the Changes That