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Essentials of Systems Analysis Study Set 1
Quiz 5: Determining System Requirements
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Question 1
True/False
Multiple choice, rating, and ranking are types of closed-ended questions.
Question 2
True/False
Requirements creep is a term used to describe a project that has bogged down in an abundance of analysis work.
Question 3
True/False
Open-ended questions put the interviewee at ease, are easily summarized, and save time.
Question 4
True/False
Closed-ended questions work well when the major answers to the questions are known.
Question 5
True/False
Meeting notes, procedure manuals, and consultant reports are specific deliverables that might be obtained during the requirements determination process.
Question 6
True/False
Open-ended questions are usually used to probe for information when you cannot anticipate all possible responses or when you do not know the precise question to ask.
Question 7
True/False
In order to promote more truthful responses, the general nature of the interview should not be explained to the interviewee in advance.
Question 8
True/False
Assuming anything is possible and eliminating the infeasible describes the reframing characteristic that a systems analyst should exhibit during the requirements determination phase.
Question 9
True/False
Challenging yourself to look at the organization in new ways describes the impertinence characteristic that a systems analyst should exhibit during the requirements determination phase.
Question 10
True/False
As a general guideline, you should prepare an agenda with approximate time limits for different sections of the interview.
Question 11
True/False
Finding the best solution to a business problem or opportunity describes the attention to details characteristic that a systems analyst should exhibit during the requirements determination phase.
Question 12
True/False
Information refinement means taking the system requirements you find during requirements determination and ordering them into tables, diagrams, and other formats that make them easier to translate into technical system specifications.
Question 13
True/False
Contrary to popular belief, interviewing is not one of the primary ways analysts gather information about an information systems project.
Question 14
True/False
During requirements determination, information can be gathered from users of the current system, forms, reports, and procedures.
Question 15
True/False
Open-ended questions can put interviewees at ease because they can respond in their own words using their own structure.
Question 16
True/False
Neutrality is a guideline for effective interviewing.
Question 17
True/False
A major disadvantage of closed-ended questions is that useful information that does not quite fit the defined answers may be overlooked as the respondent tries to make a choice instead of providing his or her best answer.