Question 1

There are four major business functions: sales and marketing;manufacturing and production;finance and accounting;and information technology.

Accepted Answer

The answer of There are four major business functions: sales...

Question 2

An IT infrastructure provides the platform on which the firm can build its information systems.

Accepted Answer

An IT infrastructure includes hardware, software, networks, and data centers that support the organization's information systems. Thus, it provides a platform on which the firm can build its information systems.

Question 3

Knowledge workers assist with paperwork at all levels of the firm.

Accepted Answer

The answer of Knowledge workers assist with paperwork at all...

Question 4

Information technology (IT)consists of all the hardware that a firm needs to use in order to achieve its business objectives,whereas information systems consist of all the software and business processes needed.

Accepted Answer

The statement is backwards. Information systems consist of hardware, software, and business processes needed to achieve a firm's business objectives.

Question 5

Information systems literacy describes the behavioural approach to information systems,whereas computer literacy describes the technical approach.

Accepted Answer

The answer of Information systems literacy describes the behavioural approach...

Question 6

A business model describes how a company produces,delivers,and sells a product or service to create wealth.

Accepted Answer

A business model is a framework for creating and delivering value to customers, while also generating revenue and profits for the company. It outlines the key activities, resources, and partners needed to produce and distribute a product or service, as well as the channels and pricing strategies used to reach customers and capture their value.

Question 7

Issues such as strategic business integration,design,implementation,utilization,and management are explored fully with the models used in the technical approach.

Accepted Answer

The statement is too broad and assumes that all models in a technical approach fully explore these complex issues, which may not always be the case.

Question 8

The study of information systems is a single disciplinary field.

Accepted Answer

The study of information systems involves interdisciplinary fields such as computer science, business management, and information technology. It is not a single disciplinary field.

Question 9

Recent research on business information technology investment indicates that firms that support their technology investments with investments in complementary assets receive superior returns.

Accepted Answer

Recent research has shown that firms that complement their investments in business information technology with investments in complementary assets, such as employee training and organizational changes, are likely to receive better returns.

Question 10

In order to understand how a specific business firm uses information systems,you need to know something about the hierarchy and culture of the company.

Accepted Answer

The hierarchy and culture of a company can heavily influence how information systems are implemented and used within the organization. Understanding these factors is important in order to fully comprehend the role of technology within the company.

Question 11

A network requires at least two computers and a shared resource,such as a printer.

Accepted Answer

A network requires at least two computers to communicate with each other, but a shared resource like a printer is not a necessity for a network to exist.

Question 12

A substantial part of management responsibility is creative work driven by new knowledge and information.

Accepted Answer

Management responsibility often involves analyzing new information, devising innovative solutions, and implementing new strategies. This type of creative work is essential for successful management.

Question 13

Business processes are logically related tasks for accomplishing tasks that have been formally encoded by an organization.

Accepted Answer

The answer of Business processes are logically related tasks for...

Question 14

Intranets allow firms to work easily with third-party suppliers and vendors.

Accepted Answer

The answer of Intranets allow firms to work easily with...

Question 15

A fully digital firm produces only digital goods or services.

Accepted Answer

The answer of A fully digital firm produces only digital...

Question 16

Computers are only part of an information system.

Accepted Answer

Information systems also include people, processes, data, and/or networking infrastructure.

Question 17

The dimensions of information systems are management,organizations,and information technology.

Accepted Answer

The three dimensions of information systems are management, organizations, and information technology.

Question 18

Developing a new product,fulfilling an order,and hiring a new employee are examples of business processes.

Accepted Answer

These are all examples of typical business processes.

Question 19

The study of management information systems (MIS)arose to focus on the use of computer-based information systems in business firms and government agencies.

Accepted Answer

The statement is true. The field of MIS was created to explore the use of computer-based systems in organizations for the purpose of managing and processing information.

Question 20

The value of investments in information technology depends to a large extent on complementary investments in management and organization.

Accepted Answer

This statement is true. Information technology investments alone cannot produce optimal results without proper management and organizational support. Companies need to invest in training, process redesign, and cultural change to realize the full benefit of IT investments.

Quiz 1: Information Systems in Global Business Today