To reduce waiting times by actively managing system constraints, managers could consider:
(I) using temporary workers.
(II) shifting demand from high-demand periods to low-demand periods.
(III) offering more service variety.
(IV) discovering bottlenecks.
A) I and III only
B) I, II, and IV only
C) III only
D) II and IV only
E) IV only

Question

Quizplus · Accepted Answer

Using temporary workers can help manage capacity constraints, shifting demand can balance load across periods, and discovering bottlenecks can help identify and address constraints in the system.

To Reduce Waiting Times by Actively Managing System Constraints, Managers