Question 1

Discuss the negative consequences of job dissatisfaction. Will worker productivity go up if job satisfaction increases in a workplace? Why or why not?

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Question 2

Based on what you have read in Chapter 14, describe the type of job that you think you would find most satisfying. Outline the theory or theories that support your position.

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Question 3

Briefly outline Frederick Herzberg's "two-factor theory" of job satisfaction.

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Question 4

Sandy Stewart and Bob Blackburn made an important conceptual distinction between job satisfaction and what individual workers would like with respect to employment. Briefly outline the key point they were making.

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Question 5

When surveyed, a large majority of Canadian workers indicate that they are satisfied with their job, a finding that puzzles some sociologists. Discuss such survey findings and the explanations sociologists have provided for the high level of apparent job satisfaction.

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Question 6

Briefly outline Karasek's "demand-control" model of workplace stress.

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Question 7

Researchers typically find that older workers are more satisfied with their jobs, and attribute this finding to a variety of different processes. In a sentence for each, explain what is meant by an "aging effect," a "job effect," and a "life-cycle effect."

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Quiz 14: Job Satisfaction, Alienation, and Work-Related Stress