In the close of your routine message making claims or requesting actions,you should ________.
A)politely request specific action
B)apologize for the inconvenience caused
C)warn the reader of the consequences of inaction
D)give a complete, specific explanation of the details of the claim
E)clearly express your anger and frustration

Question

Quizplus · Accepted Answer

A)In the close of your request making claims or requesting adjustments, you should politely request specific action or convey a sincere desire to find a solution. And, if appropriate, suggest that the business relationship will continue if the problem is solved satisfactorily.

In the Close of Your Routine Message Making Claims or Requesting