In order to use IM more effectively and efficiently for business communication,you should ________.
A)learn to carry on multiple IM conversations at a time
B)use IM for lengthy and complex messages
C)not send confidential information using IM, if you are not on a secure system
D)restrict the use of IM largely to messages of a personal nature
E)always keep yourself available for IM during office hours

Question

Quizplus · Accepted Answer

C)IM is associated with several security concerns including the threat of viruses, network infiltration, and the possibility that sensitive messages might be intercepted by outsiders. Therefore, if you're not on a secure system, don't send confidential information using IM.

In Order to Use IM More Effectively and Efficiently for Business