Involves modifying behaviour to be consistent with required emotions but continuing to hold different internal feelings.
A)Pretending
B)Shadow acting
C)Surface acting
D)Method acting
E)Deep acting

Question

Quizplus · Accepted Answer

Surface acting refers to modifying behavior to match the required emotions, while holding different internal feelings. This is often done in jobs where employees are expected to display certain emotions (such as customer service roles), even if they don't actually feel those emotions.

Involves Modifying Behaviour to Be Consistent with Required Emotions but Continuing