Frank starts his calls by saying,"Hi,this is Frank,it is good to hear from you but I have only ten minutes to talk." This is an example of?
A)Returning nonurgent calls in batches
B)Identifying time limits
C)Developing a phone screening
D)Poor phone etiquette

Question

Quizplus · Accepted Answer

Frank is identifying time limits by letting the person know that he has only ten minutes to talk.

Frank Starts His Calls by Saying,"Hi,this Is Frank,it Is Good