When delivering a new employee training workshop,the trainer made sure to refer to some of the attendee's experiences at their former employers to help them make sense of the policies and procedures in place at their new place of work.This is an example of which aspect of helping others understand your message?
A)Fitting messages into their existing schema
B)Developing a new schema
C)Using the listeners' frame of reference
D)Using memory joggers

Question

Quizplus · Accepted Answer

The trainer used the listeners' frame of reference by referring to their experiences at past employers to help them understand the policies and procedures at their new job. This is a way of relating the new information to something the employees already know, making it easier for them to comprehend and remember.

When Delivering a New Employee Training Workshop,the Trainer Made Sure