Capital Management is in a budget crunch and plans to make major layoffs next month. What is the best advice for communicating this crisis to employees?
A)Because the grapevine is so effective, use this tool to get the word out to all employees quickly.
B)Deliver the bad news to employees personally if possible.
C)To be upfront about what is going on, announce the bad news in the first sentence of an e-mail message.
D)Let employees learn about the layoffs in the local newspaper.

Question

Capital Management is in a budget crunch and plans to make major layoffs next month. What is the best advice for communicating this crisis to employees? 
A)Because the grapevine is so effective, use this tool to get the word out to all employees quickly.
B)Deliver the bad news to employees personally if possible.
C)To be upfront about what is going on, announce the bad news in the first sentence of an e-mail message.
D)Let employees learn about the layoffs in the local newspaper.

Quizplus · Accepted Answer

Delivering the bad news to employees personally is the most respectful and empathetic way to communicate this type of news. It allows employees to ask questions and seek clarification in real-time, and shows that the company values and respects its employees.

Capital Management Is in a Budget Crunch and Plans to Make