
Timothy is writing a bad-news message to his supervisor and is now in Phase 3 of the writing process. What should he do during this phase?
A) Check his wording to make sure that he is concise without sounding brusque
B) Make sure that the tone of the message is friendly and respectful.
C) Ensure that he has delivered the bad news clearly but professionally.
D) He should do all of these.
Correct Answer:
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