Daniel has to compose an important e-mail message to a client. What advice should Daniel follow?
A)Send only content he would want published.
B)Write a subject line that will grab his reader's attention, even if it's not related to the message.
C)Use emoticons, such as happy faces, to express feelings in his e-mail message.
D)Pay one of his colleagues to write the message for him.

Question

Daniel has to compose an important e-mail message to a client. What advice should Daniel follow? 
A)Send only content he would want published.
B)Write a subject line that will grab his reader's attention, even if it's not related to the message.
C)Use emoticons, such as happy faces, to express feelings in his e-mail message.
D)Pay one of his colleagues to write the message for him.

Quizplus · Accepted Answer

Daniel should only include content in the email that he would want to be made public, as clients may share or forward the email to others. It is important to maintain a professional tone and avoid including anything that could be seen as inappropriate or unprofessional.

Answer: B
 While it is important to have a subject line that is attention-grabbing, it should still be relevant to the content of the message. Using a catchy but unrelated subject line is misleading and could result in the email being ignored or deleted.

Answer: C
 Emoticons are not appropriate in a professional email, as they can be seen as unprofessional or immature. It is important to maintain a professional tone and avoid anything that could be perceived as unprofessional.

Answer: D
 Daniel should write the email himself, as it is part of his job responsibilities. Relying on a colleague to write the message for him could result in inaccuracies or miscommunications, and could also be seen as unprofessional.

Daniel Has to Compose an Important E-Mail Message to a Client