What is the best advice for organizing e-mail messages?
A)Place the action information in the first paragraph so that it's not overlooked.
B)Consider using side headings to better organize longer e-mail messages.
C)Omit a salutation or greeting; these are used only in business letters.
D)All of these choices

Question

What is the best advice for organizing e-mail messages? 
A)Place the action information in the first paragraph so that it's not overlooked.
B)Consider using side headings to better organize longer e-mail messages.
C)Omit a salutation or greeting; these are used only in business letters.
D)All of these choices

Quizplus · Accepted Answer

Using side headings for longer e-mail messages can help break up the content and make it easier to skim and find specific information.

Answer: A
 Placing action information in the first paragraph helps ensure that it is noticed and addressed.

Answer: D
 Using side headings and placing action information in the first paragraph are both effective strategies for organizing e-mail messages. However, omitting a salutation or greeting entirely is not recommended as it can come across as abrupt or rude.

What Is the Best Advice for Organizing E-Mail Messages