
Your text says that a business letter is usually more persuasive than the same message sent by e-mail.
Correct Answer:
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Q1: When responding to any inquiry, check facts
Q4: Will you please send me a monthly
Q5: The best way to begin a letter
Q6: When writing letters of recommendation, it is
Q12: There are several well-used expressions of appreciation
Q15: The direct approach is usually most appropriate
Q18: When communicating with people outside an organization,
Q33: There is no relationship between the quality
Q35: The opening of a letter responding to
Q41: Most business correspondence deals with _ matters
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