Which of the following approaches is a quality control technique useful in determining when operating results are fluctuating normally or instead are disorderly?
A) Value chain analysis
B) Statistical process-control methods
C) Benchmarking
D) Data-control processes

Question

Quizplus · Accepted Answer

Statistical process-control methods can be used to track and analyze data over time, helping to identify when operating results are fluctuating normally within expected ranges or are exhibiting abnormal variation that may indicate a quality control problem. Value chain analysis, benchmarking, and data-control processes are all useful quality control techniques but are not specifically designed to detect and analyze fluctuations in operating results.

Which of the Following Approaches Is a Quality Control Technique