Customer _____ indicates how well the product use experience compares to the value expected by the buyer.
A) value
B) satisfaction
C) need
D) segmentation

Question

Customer _____ indicates how well the product use experience compares to the value expected by the buyer. 
A) value
B) satisfaction
C) need
D) segmentation

Quizplus · Accepted Answer

Customer satisfaction is a measure of how well the product performs in meeting the customer's expectations and requirements. It compares the actual product or service received to the value expected, and if the two are in alignment, the customer is satisfied.

Customer _____ Indicates How Well the Product Use Experience Compares