Question 1

Kay is the supervisor that the employees go to for task-related decisions. Kay holds ________ power.

Accepted Answer

Kay holds legitimate power as she is the supervisor who has the authority to make task-related decisions. Reward power would refer to ability to provide rewards for good performance, expert power would refer to knowledge or expertise in a particular area, and coercive power would refer to using punishments or threats to control behavior.

Question 2

Marsha is the manager at a bank, with 30 employees reporting to her. Many of her staff are extremely impressed with the way she handles her work and the people at the bank. They take pride in being associated with her team. She is not only fair and understanding, but ensures that the deserving employees are compensated well. Which two sources of power does Marsha use in this example?

Accepted Answer

Marsha is using reward power by ensuring that deserving employees are compensated well. She is also using referent power, as her staff is impressed with the way she handles her work and the people at the bank and take pride in being associated with her team.

Question 3

In a short essay, differentiate between transactional and transformational leaders.

Accepted Answer

The answer of In a short essay, differentiate between transactional...

Question 4

All of the following are sources of leader power except ________.

Accepted Answer

Status is not a source of leader power, but rather a potential outcome of possessing power. The other options (legitimate, expert, coercive) are all sources of leader power.

Question 5

Your firm's attorney exercises ________ power when giving legal advice.

Accepted Answer

The attorney exercises expert power when giving legal advice, as they possess specialized knowledge and expertise in the field of law. Legitimate power pertains to authority derived from one's formal position in an organization, while status power emanates from an individual's perceived social status or prestige. Coercive power involves the use of force, fear, or threat to compel compliance.

Question 6

The most dominant component of credibility is ________.

Accepted Answer

Honesty is considered the most dominant component of credibility as it establishes trust between the speaker/writer and the audience. Without honesty, the audience may doubt the credibility of the person, regardless of their expertise, status or authority.

Question 7

Milan will be managing project engineers in 17 countries around the globe. To maximize his chances for success in these widely diverse cultures, Milan should adopt a(n) ________ leadership style.

Accepted Answer

Transformational leadership style focuses on inspiring and motivating employees to achieve shared goals and objectives. This style is known to be effective in diverse cultural contexts as it emphasizes understanding and adapting to the needs and values of individual employees. It also encourages creativity and innovation, which can be valuable in a global context where different perspectives and ideas are essential for success.

Question 8

The dimension of trust that is used to describe honesty and truthfulness is ________.

Accepted Answer

Integrity refers to the quality of being honest and having strong moral principles. It encompasses the traits of honesty and truthfulness, which are fundamental to building trust in any relationship. Competence implies proficiency in a skill or subject matter, consistency is the ability to maintain a stable behavior or pattern, and loyalty pertains to a sense of commitment and faithfulness. While these dimensions are important for trust, they do not directly relate to honesty and truthfulness in the same way as integrity.

Question 9

Juan is the person employees go to when knowledge of a topic was needed. Juan holds ________ power.

Accepted Answer

Juan holds expert power because he has knowledge of a topic which makes him an expert and employees go to him for guidance and information.

Question 10

________ power is the power that arises because of a person's desirable resources or personal traits.

Accepted Answer

Referent power arises from a person's desirable resources or personal traits, such as charisma, charm, and likeability. People who possess referent power are often admired and respected by others, and they can use this power to influence others due to their likability and persona. Expert power comes from the knowledge or expertise that a person possesses, reward power from the ability to reward or punish, and legitimate power from the person's position or role in an organization.

Question 11

Shaun is the manager of a warehouse operated by a department store. He is trusted by his subordinates because he shares information freely, is reliable, and shows extremely good judgment while handling any type of crisis. Shaun is also known to be very protective of his staff. Which dimensions of trust is he exhibiting?

Accepted Answer

Shaun demonstrates consistency through his reliable actions, loyalty by being protective of his staff, and openness by sharing information freely.

Question 12

Why are more and more companies empowering nonmanagerial employees?

Accepted Answer

Empowering nonmanagerial employees helps managers cope with increased work demands by distributing decision-making responsibilities, allowing managers to focus on more strategic tasks.

Question 13

Which one of the following is the type of power a person has because of his or her position in the formal organizational hierarchy?

Accepted Answer

Legitimate power is the type of power a person has because of his or her position in the formal organizational hierarchy. This power comes with the authority to make decisions and give orders, and subordinates are expected to comply with those orders.

Question 14

Compare and contrast charismatic and authentic leadership.

Accepted Answer

The answer of Compare and contrast charismatic and authentic leadership....

Question 15

Team leadership involves a different set of responsibilities than the traditional leadership roles.

Accepted Answer

Team leadership involves more collaborative decision-making, delegation of tasks, and ensuring the cohesion and success of a group, whereas traditional leadership roles may involve more top-down management and individual accountability.

Question 16

Tamera is the person employees go to when they need help with difficult work problems, as with software applications. Tamera holds ________ power.

Accepted Answer

Tamera's power comes from her expertise in software applications, making her an expert power holder.

Question 17

When a young child emulates a professional sports star's behavior, what kind of power does the star have over the child?

Accepted Answer

The power the sports star has over the child is referent power, which comes from the child admiring and wanting to be like the star. This power is based on the relationship between the two, rather than the star's authority or expertise.

Question 18

Clay is a transactional leader who can provide tangible rewards for good performance for his employees. Clay holds ________ power.

Accepted Answer

Clay hold reward power as he offers tangible rewards to his employees for good performance. Legitimate power is based on one's position or role in an organization, coercive power involves using threats or punishment to influence behavior, and referent power is based on admiration, respect or affection.

Question 19

Sam is the manager at a department store. He has 20 employees working for him who are mostly unhappy and discontented with the way he threatens them for even minor errors. Which one of the following statements is likely to be true about Sam?

Accepted Answer

Sam is using coercive power to get the job done, which is evident from the fact that he threatens his employees for even minor errors. Coercive power refers to the use of threats or punishment to influence others, and it is a common tactic used by transactional leaders. However, since the question does not provide enough information about Sam's leadership style, we cannot be sure if he is a transactional leader. The terms telling leader and referent power are not relevant to the given scenario.

Question 20

One general conclusion that surfaces from leadership research is that ________.

Accepted Answer

The research suggests that effective leaders use a combination of different leadership styles, rather than relying on just one style.

Quiz 16: Leadership