The day before Disney World in Florida was to open, the sod around one of the resort hotels had not been laid. CEO Michael Eisner took off his suit coat and tie, rolled up his sleeves, and began laying sod. He instructed his managers to do likewise but many objected, saying they did not know how to lay sod. "It's not hard, boys," said Eisner. "The green side goes up." This is an example of a ________ that reinforces culture.
A) tradition
B) ritual
C) artifact
D) story

Question

Quizplus · Accepted Answer

The story of Michael Eisner laying sod at Disney World reinforces the culture of the company by demonstrating the value of hard work and a willingness to do whatever is necessary to ensure success. It highlights the importance of teamwork and shows that even the CEO is not above getting his hands dirty to achieve a common goal. The story is an example of a narrative or story that helps to shape and maintain the culture of the organization.

The Day Before Disney World in Florida Was to Open