Some of the current CRM vendors originally started off in the SCM market.
Correct Answer:
Verified
Q16: Internet technologies are not very useful for
Q17: Operational CRM systems improve the efficiency of
Q18: The Internet makes it easier for customers
Q19: Organizations first implemented CRM to capture customer
Q20: The CRM portal helps to integrate all
Q22: At the beginning of a CRM implementation,
Q23: Improvements in the speed and security of
Q24: Customer profiling makes it harder to have
Q25: One key concern about hosted CRM applications
Q26: The growth in data being generated by
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