Question 1

How should an ERP system be secured?

Accepted Answer

The answer of How should an ERP system be secured?...

Question 2

One danger of outsourcing is that employees for an outsourcing partner can leave and go to work for a(n) ________.

Accepted Answer

If employees for an outsourcing partner leave to work for a competitor, they may take valuable knowledge and expertise with them, potentially giving the competitor an advantage. This is a significant risk for companies that outsource critical business functions.

Question 3

The rapid growth in SaaS-based applications is due in part to the advent of PCs and the ________.

Accepted Answer

SaaS-based applications rely heavily on internet connectivity as they are delivered over the web. The advent of PCs made it possible for more people to access the internet, which in turn led to greater demand for cloud-based services.

Question 4

It is a myth to think that SaaS applications do not need any ________.

Accepted Answer

SaaS applications may still need configuration to ensure that they are properly set up and aligned with the specific needs of the business. While SaaS providers usually take care of the hardware, and may offer consulting services, it is important for businesses to allocate resources to configure the application for optimal performance. Attorneys may be needed in some cases, but it is not a universal requirement for all SaaS applications.

Question 5

In the context of ________ theory, the ERP system would not be allowed to share or collect consumer information unless the consumers were notified of this plan and only if this activity would result in a net benefit to the society.

Accepted Answer

The theory mentioned in the context is the social contract theory, which suggests that organizational actions should be evaluated based on their impact on society. According to this theory, consumer information should not be shared or collected without consumer notification and consent, and only if it results in a net benefit to society. This aligns with principles of ethical and socially responsible behavior.

Question 6

The adoption of the SaaS model may turn applications into ________.

Accepted Answer

The adoption of the SaaS model may turn applications into commodities, meaning that they become standardized and easily interchangeable. SaaS allows multiple users to access the same application, reducing the need for individual installations and customization of software. This can lead to a standardization of software across an industry or market, turning it into a commodity.

Question 7

The SaaS model brings lower implementation risk and a better ________ transfer between integrators and users.

Accepted Answer

The SaaS model primarily deals with software and data, not hardware or consultants, so options B, C, and D can be eliminated. The statement specifically mentions "knowledge transfer," so the best answer is A, knowledge.

Question 8

Why do ERP implementations need an audit plan?

Accepted Answer

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Question 9

Often in software negotiations, the software is placed in ________ in the event the software company declares bankruptcy.

Accepted Answer

When software is placed in escrow, it means that a neutral third party holds the source code and materials necessary to maintain and update the software, in case the software company goes bankrupt or is otherwise unable to fulfill its obligations. The software can then be released to the customer or a designated beneficiary, allowing them to continue using and maintaining the software.

Question 10

How should an organization with an ERP system plan for a disaster?

Accepted Answer

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Question 11

In the context of an ERP implementation, ________ theory would implement very few restrictions on using the information from this system to monitor employee performance or collect and share consumer information from the system..

Accepted Answer

Stockholder theory holds that the primary goal of a company is to maximize the wealth of its shareholders. Therefore, implementing restrictions on using the information from an ERP system to monitor employee performance or collect and share consumer information may be viewed as limiting the potential for profitability and shareholder value. This theory prioritizes the interests of shareholders over other stakeholders such as employees or customers.

Question 12

Outsourcing ERP functions might look cheaper on paper, but savvy managers must consider the total cost of ________.

Accepted Answer

Outsourcing ERP functions may seem cheaper in the short term, but in the long term, the company might end up paying more when they consider the total cost of ownership. This includes ongoing maintenance, updates, and potential customization costs. It is essential to evaluate the total cost of ownership before making a decision.

Question 13

How has the need for SOX compliance impacted ERP systems?

Accepted Answer

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Question 14

SaaS is a model for ________ delivery rather than being a separate market segment.

Accepted Answer

SaaS (Software as a Service) is a model for software delivery, where users can access software over the internet. It is not a separate market segment, but rather a delivery method for software. Therefore, the best choice is B, software.

Question 15

When using a computer, most people spend the majority of their time using ________ applications.

Accepted Answer

Standard applications refer to commercial, off-the-shelf software programs that are widely used and readily available. Examples of standard applications include Microsoft Office, Adobe Acrobat, and web browsers like Google Chrome and Mozilla Firefox. These are the most commonly used applications by computer users. Custom applications are developed specifically for a particular organization or user, while end-user developed applications are created by non-programmer employees using tools such as spreadsheets. Illegal applications are pirated software that is not licensed for use, and their use is not recommended.

Question 16

How can companies guard themselves from lack of performance on the part of consulting partners?

Accepted Answer

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Question 17

Globalization and offshoring have ________ the level of ethical concerns.

Accepted Answer

Globalization and offshoring have increased the level of ethical concerns because they involve interactions between companies, governments, and individuals from different cultures and with different values and ethical standards. This creates new ethical dilemmas and challenges, such as labor exploitation, human rights violations, environmental degradation, and corruption. As a result, companies, consumers, and policy-makers need to be more aware and proactive in addressing these ethical issues.

Question 18

The learning curve for SaaS-based applications is less because most users already know how to use a ________.

Accepted Answer

SaaS-based applications are accessed through web browsers which most users are already familiar with. Therefore, the learning curve is less compared to learning to use a new device or software.

Question 19

Ethics is sometimes referred to as the science of ________.

Accepted Answer

Ethics deals with the principles of right and wrong behavior and is concerned with morality, hence it is often referred to as the science of morality. It is not specifically related to managers, attorneys or consultants.

Question 20

Language and time zone differences can be difficult to ________ as far as their impact on an IT project.

Accepted Answer

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Quiz 10: Global, Ethics, and Security Management