Which of the following best describes ISO 9000?
A) the concept that all employees are valuable contributors to a firm's business, and should be entrusted with decisions regarding their work
B) the redesigning of business processes to improve performance, quality, and productivity
C) a program certifying that a factory, laboratory, or office has met the quality management standards of the International Organization for Standardization
D) a certification program attesting to the fact that a factory, laboratory, or office has improved environmental performance
E) the process of evaluating all work activities to determine the value they add for customers

Question

Quizplus · Accepted Answer

C) ISO 9000 certifies that a factory, laboratory, or office has met the quality management standards of ISO; these standards are now regarded as a national standard for more than 160 countries.

Which of the Following Best Describes ISO 9000