Which of the following is a consequence of organizational activities that contribute to product quality?
A) lower market share
B) lower warranty costs
C) greater rework and scrap costs
D) greater liability costs
E) higher manufacturing costs

Question

Quizplus · Accepted Answer

Organizations that take steps to improve product quality typically experience lower warranty costs, as the products are less likely to require repairs or replacements. A, C, D, and E are all negative consequences of poor product quality, but not associated with activities that contribute to product quality.

Which of the Following Is a Consequence of Organizational Activities