ISO 9000 is
A) the concept that all employees are valuable contributors to a firm's business, and should be entrusted with decisions regarding their work.
B) a program certifying that a factory, laboratory, or office has met the quality management standards of the International Organization for Standardization.
C) the principle of looking at the supply chain as a whole in order to improve the overall flow through the system.
D) a certification program attesting to the fact that a factory, laboratory, or office has improved environmental performance.
E) the redesigning of business processes to improve performance, quality, and productivity.

Question

Quizplus · Accepted Answer

ISO 9000 is a program that certifies that a facility has met quality management standards set forth by the International Organization for Standardization. The certification is achieved through a rigorous auditing and evaluation process, and indicates that the facility has implemented effective quality management practices.

ISO 9000 Is