Which term refers to all the activities necessary for getting high-quality goods and services into the marketplace?
A) Quality circles
B) Quality ownership
C) Statistical process control
D) Total quality management
E) Statistical process analysis

Question

Quizplus · Accepted Answer

Total quality management refers to all the activities necessary for getting high-quality goods and services into the marketplace. It involves continuous improvement, customer focus, and employee involvement in all aspects of the organization's operations. Quality circles and statistical process control are specific tools or techniques used within the broader framework of total quality management, while quality ownership and statistical process analysis are not widely recognized terms related to the topic.

Which Term Refers to All the Activities Necessary for Getting