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Which of the Following Is Not a Reason Customers Complain

Question 5

Multiple Choice

Which of the following is not a reason customers complain?


A) emotional release from frustration
B) to regain some control by spreading negative word-of-mouth
C) to solicit sympathy
D) to create the impression of being more intelligent
E) service customers tend to feel comfortable about evaluating services andare not afraid to voice their opinions.

Correct Answer:

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