Stage 1 of the Baldrige roadmap to performance excellence is called the _____ stage.
A) integration
B) false starts
C) traction
D) status quo

Question

Quizplus · Accepted Answer

Stage 1 of the Baldrige roadmap to performance excellence is called the "false starts" stage, as organizations typically undergo a period of trial and error as they begin to implement the Baldrige Framework and make changes to their systems and processes. This stage involves exploring and learning about the Framework, identifying gaps and areas for improvement, and establishing a foundation for future progress.

Stage 1 of the Baldrige Roadmap to Performance Excellence Is