Question 1

According to your book, nonverbal communication is made up of
A) all human behavior.
B) behavior other than words that is intended to convey a message.
C) any instance in which a stimulus other than words creates meaning in either a sender's or a receiver's mind.
D) None of the above

Accepted Answer

Nonverbal communication includes any instance where a stimulus other than words creates meaning in the mind of the sender or receiver, encompassing gestures, facial expressions, and other nonverbal cues.

Question 2

Which of the following statements is NOT true about nonverbal communication?
A) It may be unintentional
B) It consists of multiple codes
C) Is immediate, continuous, and natural
D) It consists of arbitrary and conventional signs

Accepted Answer

Nonverbal communication does not consist of arbitrary and conventional signs; these are characteristics of verbal communication. Nonverbal communication is more about natural and instinctive expressions.

Question 3

Which of the following would NOT be considered nonverbal communication according to your text?
A) Alone in his room, late at night, John sighs.
B) As John sighs, his roommate watches and wonders why John in unhappy.
C) John gives an exaggerated sigh to let his roommate know that the radio is on too loud.
D) None of the above

Accepted Answer

Nonverbal communication involves conveying messages without words, typically through gestures, facial expressions, or body language. Alone in his room, John's sigh is not intended to communicate with anyone, thus it is not considered nonverbal communication.

Question 4

One way to increase the accuracy of our interpretation of another's nonverbal messages is to compare our interpretations to baseline behaviors. This means we should
A) ask other people what they mean by their nonverbal behaviors.
B) observe how the other person normally behaves and compare those behaviors with the behaviors we are trying to understand.
C) look at the context to see if the surrounding environment will give clues as to the meaning of the behavior.
D) assume what the other means is what you would mean if you were in that situation.

Accepted Answer

Observing how a person normally behaves provides a baseline that helps in accurately interpreting deviations or changes in their nonverbal behavior.

Question 5

Which of the following statements is TRUE about nonverbal communication?
A) Every nonverbal act is an intentional message; our job is to figure out its true meaning.
B) Nonverbal messages can easily undermine and contradict what we really want to convey.
C) Nonverbal communication is much easier to interpret than verbal communication.
D) All of the above

Accepted Answer

Nonverbal messages can sometimes contradict verbal messages, leading to misunderstandings or revealing true feelings.

Question 6

Mehrabian argues that __________ are relational messages exchanged in every interaction.
A) liking, status, and responsiveness
B) repetition, substitution, complementation
C) emblems, affect displays, regulators
D) cultural, professional, and personal display rules

Accepted Answer

Mehrabian's theory focuses on the relational messages of liking, status, and responsiveness that are communicated in interactions.

Question 7

Nonverbal communication is more useful than verbal communication in conveying which of the following kinds of information?
A) initial impressions
B) relational information
C) emotional expression
D) All of the above

Accepted Answer

Nonverbal communication is often more effective in conveying initial impressions, relational information, and emotional expressions because it includes body language, facial expressions, and tone of voice, which can communicate subtleties and emotions more directly than words.

Question 8

The kinesic code is made up of
A) eye behavior.
B) gesture and body movement.
C) the use of space.
D) the use of time.

Accepted Answer

Gesture and body movement are part of the kinesic code.

Question 9

Nonverbal accenting occurs when
A) the nonverbal message undermines the verbal message.
B) the nonverbal message is used instead of a verbal message.
C) the nonverbal message modifies the verbal message.
D) nonverbal cues emphasize part of the verbal message.

Accepted Answer

Nonverbal accenting occurs when nonverbal cues, such as gestures or tone of voice, emphasize or highlight certain parts of the verbal message, making them stand out more.

Question 10

When the boss gets to the most important part of his instructions, his voice gets stronger and he stares directly at his employees. This is an example of
A) substituting.
B) complementing.
C) accenting.
D) regulating.

Accepted Answer

The boss's stronger voice and direct stare emphasize the importance of his instructions, which is an example of accenting.

Question 11

Affect displays
A) regulate turn-taking.
B) describe the size or shape of objects.
C) show emotions.
D) All of the above

Accepted Answer

Affect displays are nonverbal expressions that convey emotions.

Question 12

In North America, an example of a ____________ is men should not show fear in public.
A) cultural display rule
B) personal display rule
C) proxemic rule
D) chronemic rule

Accepted Answer

Cultural display rules are social norms that dictate how emotions should be expressed in public, such as the expectation that men should not show fear.

Question 13

__________ is the study of time.
A) Kinesics
B) Proxemics
C) Chronemics
D) Paralanguage

Accepted Answer

Chronemics is the study of time and how it affects communication.

Question 14

The study of space and territory is called
A) kinesics.
B) proxemics.
C) chronemics.
D) paralanguage.

Accepted Answer

Proxemics is the study of how space and territory are used in communication.

Question 15

Which of the following kinds of cues would be classed as paralanguage?
A) Use of ums and ahs to fill pauses.
B) Standing close or far from another person.
C) Use of gesture and body movement.
D) None of the above

Accepted Answer

Paralanguage refers to the non-verbal elements of communication used to convey emotion and modify meaning, such as tone, pitch, and fillers like "ums" and "ahs."

Question 16

Which of the following scenarios demonstrates the use of a vocalization?
A) Ted has a deep resonant voice that makes people look up to him.
B) During class, Jill and Danny giggle and yawn to annoy their teacher.
C) Keith hems and haws when he feels anxious.
D) Gus uses obscene language when he's angry.

Accepted Answer

Vocalization refers to non-verbal sounds made by humans, such as giggling or yawning, which are used in this scenario by Jill and Danny to annoy their teacher.

Question 17

The three aspects of chronemics discussed in your book were
A) psychological, biological, and cultural time orientations.
B) personal space, territoriality, and touch.
C) endomorph, ectomorph, and mesomorph.
D) adaptors, affect displays, and regulators.

Accepted Answer

Chronemics is the study of time in communication, and the three aspects discussed are psychological, biological, and cultural time orientations.

Question 18

When Gonzalez and Zimbardo studied time, they found that
A) future-orientations occurred so infrequently they had to be dropped from the study.
B) most people focused on the past.
C) time orientation and employment choice may be related.
D) All of the above

Accepted Answer

Gonzalez and Zimbardo's study suggested a relationship between time orientation and employment choice, indicating that how individuals perceive time can influence their career decisions.

Question 19

A child's secret clubhouse, which maybe accessed only to friends is an example of 	 territory.
A) public
B) home
C) interaction
D) body

Accepted Answer

A child's secret clubhouse is considered a "home" territory because it is a private space that is controlled and accessed only by certain individuals, in this case, the child's friends.

Question 20

Writing graffiti on the walls is an example of which kind of territorial encroachment?
A) contamination
B) violation
C) invasion
D) None of the above

Accepted Answer

Contamination refers to the defacement or alteration of a space, such as writing graffiti on walls, which changes the appearance and condition of the territory.

Quiz 5: Encoding Messages: Nonverbal Communication

According to your book, nonverbal communication is made up of

Which of the following statements is NOT true about nonverbal communication?

Which of the following would NOT be considered nonverbal communication according to your text?

One way to increase the accuracy of our interpretation of another's nonverbal messages is to compare our interpretations to baseline behaviors. This means we should

Which of the following statements is TRUE about nonverbal communication?

Mehrabian argues that __________ are relational messages exchanged in every interaction.

Nonverbal communication is more useful than verbal communication in conveying which of the following kinds of information?

The kinesic code is made up of

Nonverbal accenting occurs when

When the boss gets to the most important part of his instructions, his voice gets stronger and he stares directly at his employees. This is an example of

Affect displays

In North America, an example of a ____________ is men should not show fear in public.

__________ is the study of time.

The study of space and territory is called

Which of the following kinds of cues would be classed as paralanguage?

Which of the following scenarios demonstrates the use of a vocalization?

The three aspects of chronemics discussed in your book were

When Gonzalez and Zimbardo studied time, they found that

A child's secret clubhouse, which maybe accessed only to friends is an example of territory.

Writing graffiti on the walls is an example of which kind of territorial encroachment?