Mack is a new head of information technology (IT) operations at a regional retail firm. He has inherited a unit that has low morale, poor performance, and high turnover. He needs to find a way to empower his employees. Based on the information below, identify which dimension he has chosen to employ.
-The previous manager received, but did not share with staff, personal messages sent from employees throughout the company who had been affected (favorably and adversely) by the work performed by the IT unit. Employees felt left out and unimportant. Mack started sharing these messages with IT staff. These messages potentially increase employees' a sense of ________ in their work.
A) meaning
B) self-determination
C) competence
D) job enrichment
E) freedom

Question

Quizplus · Accepted Answer

By sharing messages that show how their work affects others, Mack is helping employees see the significance and impact of their work, which enhances their sense of meaning.

Mack Is a New Head of Information Technology (IT) Operations