Jolene is the leader of a virtual team for a software development company. The members of her global team are having trouble communicating and working together because they come from very different cultures. To solve their communication problems, Jolene should:
A) monitor the team's progress.
B) discipline any team member who offends another member.
C) reassign uncooperative team members to other tasks.
D) discuss diversity and educate team members.
E) dissolve the team immediately.

Question

Quizplus · Accepted Answer

The best choice is to discuss diversity and educate team members. This will help them understand each other's cultural differences and ways of communication, leading to better communication and collaboration. Monitoring the team's progress is important, but it won't solve the communication problem directly. Discipline or reassigning team members without addressing the root of the problem (cultural differences) will only create further conflict. Dissolving the team is not a viable solution as the team members have valuable skills and diverse perspectives that can add value to the company's software development.

Jolene Is the Leader of a Virtual Team for a Software