Question 1

An information system is an arrangement of people, data, processes, and information technology that interact to collect, process, store, and provide as output the information needed to support the organization.

Accepted Answer

An information system is designed to manage and process information by integrating people, data, processes, and technology to support organizational operations and decision-making.

Question 2

An information system must have computer hardware and software to be valid.

Accepted Answer

An information system can include manual processes and does not necessarily require computer hardware and software to be valid.

Question 3

A management information system can use data provided by a transaction processing system.

Accepted Answer

A management information system (MIS) often relies on data from transaction processing systems (TPS) to generate reports and support decision-making processes.

Question 4

Decision support systems are tailored to the unique information needs of executives.

Accepted Answer

Decision support systems are tailored to the unique information needs of middle managers, not executives.

Question 5

Communication and collaboration systems enhance communication between people both inside and outside of the organization.

Accepted Answer

Communication and collaboration systems are designed to facilitate interaction and information sharing among individuals within an organization and with external parties, improving overall communication efficiency.

Question 6

Upper management people typically are the direct users of transaction processing systems.

Accepted Answer

Transaction processing systems are typically used by operational staff to handle day-to-day transactions, while upper management uses information from these systems for decision-making.

Question 7

A stakeholder for an information system is a technical employee working on the systems analysis and design.

Accepted Answer

A stakeholder is any individual or group with an interest or concern in the information system, which can include technical employees, but also users, managers, and external parties.

Question 8

The stakeholders for information systems can be broadly classified into five groups: system owners, system users, system designers, system builders, and system analysts/project managers.

Accepted Answer

These five groups represent the main roles involved in the development, implementation, and management of information systems, each with distinct responsibilities and perspectives.

Question 9

An information worker is a person whose jobs include the creation, collection, processing, distribution and use of information.

Accepted Answer

An information worker is involved in tasks that revolve around handling information, such as creating, processing, and distributing it.

Question 10

System owners are the information system's sponsors and chief advocates, usually responsible for funding the project to develop, operate and maintain the information system.

Accepted Answer

System owners are typically responsible for providing the necessary resources and support for the development, operation, and maintenance of an information system, acting as its sponsors and advocates.

Question 11

System users are concerned with the functionality the system provides to their jobs and the system's ease of learning and ease of use.

Accepted Answer

System users typically prioritize how well a system supports their job functions and how easy it is to learn and use, as these factors directly impact their efficiency and productivity.

Question 12

Internal system users are employees of the businesses for which most information systems are built.

Accepted Answer

Internal system users typically refer to employees within an organization who use the information systems to perform their job functions.

Question 13

External system users can include employees of the organization.

Accepted Answer

External system users can include employees of the organization if they are accessing systems that are not part of the internal network or infrastructure, such as cloud services or third-party applications.

Question 14

System designers are technology specialists for information systems.

Accepted Answer

System designers are responsible for planning and creating the architecture of information systems, making them specialists in the technology used for these systems.

Question 15

A system builder is a technical specialist who constructs information systems and components based on the design specifications generated by the system designers.

Accepted Answer

A system builder is responsible for the actual creation and assembly of the system components, following the design specifications provided by system designers.

Question 16

An applications programmer is an example of a system designer.

Accepted Answer

An applications programmer focuses on writing and testing code for software applications, while a system designer is responsible for planning and structuring the overall system architecture.

Question 17

A system analyst is a specialist who studies problems and needs of an organization to determine how people, data, processes, and information technology can best accomplish improvements for their business.

Accepted Answer

A system analyst evaluates an organization's needs and problems to design and implement efficient systems that integrate people, data, processes, and technology.

Question 18

System owners are more concerned with the costs and benefits of an information system, while system users are more concerned with the functionality of the system.

Accepted Answer

System owners focus on the financial aspects, while users prioritize how well the system meets their needs and tasks.

Question 19

Clerical and service workers perform most of the day-to-day transaction processing in the average business.

Accepted Answer

Clerical and service workers are typically responsible for handling routine tasks and transactions, such as data entry, customer service, and administrative duties, which are essential for the daily operations of a business.

Question 20

Clerical and service workers consist largely of business and industrial specialists who perform highly skilled and specialized work.

Accepted Answer

Clerical and service workers typically perform routine tasks and provide support services, rather than highly skilled or specialized work.

Quiz 1: The Context of Systems Analysis and Design Methods