Question 1

The _____ option in the Services tool allows you to specify which action is taken after first, second, and subsequent failures.
A) Log On
B) Recovery
C) Dependencies
D) Performance

Accepted Answer

The Recovery option in the Services tool is designed to specify actions that should be taken after a service fails for the first, second, and subsequent times. This can include actions such as restarting the service, running a program, or restarting the computer.

Question 2

In which of the following power states is the operating system not running and no power supplied to any devices in the computer?
A) S4
B) S5 (or G2) Soft Off
C) S3
D) G3 Mechanical Off

Accepted Answer

G3 Mechanical Off is the power state where the operating system is not running, and no power is supplied to any devices in the computer. This state is essentially the same as having the computer completely unplugged or the battery removed, ensuring no electrical current is flowing through the system.

Question 3

The general settings for notifications, power, storage, and display are found in which category of the Settings tool?
A) Devices
B) Personalization
C) Accounts
D) System

Accepted Answer

The general settings for notifications, power, storage, and display are categorized under the "System" section of the Settings tool in operating systems like Windows. This section is designed to manage and configure fundamental system settings.

Question 4

If you want to configure authentication to Windows 10 or create and manage local user accounts, which Settings category should you open?
A) Devices
B) Network & Internet
C) Accounts
D) Ease of Access

Accepted Answer

The "Accounts" category in Windows Settings is where you can configure authentication options, create, and manage local user accounts.

Question 5

What does Windows need to manage and communicate with hardware components?
A) A 64-bit CPU
B) A network card
C) Services
D) Device drivers

Accepted Answer

Device drivers are essential for Windows to manage and communicate with hardware components, as they act as a bridge between the operating system and the hardware.

Question 6

Which of the following definitions best describe a snap-in?
A) It is a component that adds control mechanisms to the MMC console for a specific service or object.
B) It is a Windows PowerShell command in verb-noun format.
C) It is a command-line utility for configuring power management and generating power management reports.
D) It is a text-based interface that requires you to type in all the commands.

Accepted Answer

Snap-ins are modules that can be added to the Microsoft Management Console (MMC) to manage specific services or objects, providing a customizable framework for management applications.

Question 7

Which of the following is not true of the Microsoft Management Console?
A) It is a framework that simplifies the development of administrative tools.
B) It does not provide basic functionality, such as menus.
C) It is a graphical interface shell that provides a structured environment to build management utilities.
D) It provides a consistent user interface for all management utilities.

Accepted Answer

The Microsoft Management Console (MMC) does provide basic functionality such as menus, toolbars, and a consistent user interface for management utilities, making option B incorrect.

Question 8

Your computer displays the date in the m/d/yyyy format. Which of the following options would you choose from the Settings window to change the format to dd-mm-yy?
A) System
B) Time & Language
C) Personalization
D) Ease of Access

Accepted Answer

The correct option to change the date format on a computer is found under "Time & Language" in the Settings window. This section allows users to adjust settings related to time, date, and regional formats.

Question 9

You are having trouble with a printer installed on your system. The network administrator in your organization asks you to remove the device so that he can reinstall the printer.
Which of the following categories will you select to follow the recommendation made by the administrator?
A) System
B) Time & Language
C) Personalization
D) Devices

Accepted Answer

To remove a printer, you would navigate to the "Devices" category in your system settings. This section allows you to manage hardware devices connected to your computer, including printers.

Question 10

Geeta downloads a free music player and installs it on her computer. The computer runs on a Windows 10 operating system. When she tries to play a song on her computer, the audio file opens in the audio player that comes with Windows 10 instead of the new music player.
What should Geeta have done to avoid this issue?
A) Configure the app to start at log-in
B) Change the default apps settings
C) Uninstall and reinstall the app
D) Associate the app with a website

Accepted Answer

To avoid this issue, Geeta should have changed the default apps settings in Windows 10 to make her new music player the default application for opening audio files. This would ensure that when she tries to play a song, it opens in her preferred music player instead of the one that comes with Windows 10.

Question 11

Lea, a project manager, saves project-related files in a shared folder on her computer. Some project managers are given access to this folder. She notices that one of her colleagues who did not have access to the folder was viewing one of the files on his computer. She asks Martin, the network administrator, to check if the colleague had access to the shared folder.
Which section of the Computer Management MMC console should Martin access to view this information?
A) System Tools
B) Storage
C) Services and Applications
D) Disk Management

Accepted Answer

The System Tools section of the Computer Management MMC console includes tools and utilities such as Shared Folders, which Martin can use to check who has access to the shared folder on Lea's computer.

Question 12

You have installed new antivirus software in your Windows 10 computer. How will you ensure the service associated with the software is configured to start when Windows boots?
A) By checking if the startup type for the associated service is set to Automatic
B) By checking if the startup type for the associated service is set to Manual
C) By checking if the startup type for the associated service is set to Automatic (Delayed Start)
D) By checking if the startup type for the associated service is set to Disabled

Accepted Answer

Setting the startup type of a service to Automatic ensures that the service starts automatically when Windows boots, which is necessary for antivirus software to provide continuous protection.

Question 13

Steffi has a computer that runs on a Windows 10 operating system. The computer often crashes, displaying the blue screen error. One of her friends, who works as a systems administrator, tells her that the RAM may be faulty.
Identify a tool that Steffi can use to check this issue.
A) The Computer Management tool
B) The Windows Memory Diagnostics Tool
C) Windows Defender Firewall with Advanced Security
D) The Systems tool in the Computer Management console

Accepted Answer

The Windows Memory Diagnostics Tool is specifically designed to test and diagnose problems with the computer's memory (RAM), which can be a cause of system crashes and the blue screen errors Steffi is experiencing.

Question 14

Identify an administrative tool in Windows 10 that helps in the troubleshooting process.
A) Event Viewer
B) System Configuration
C) System Information
D) Task Scheduler

Accepted Answer

Event Viewer is an administrative tool in Windows 10 that helps in the troubleshooting process by providing a detailed log of events that have occurred on the system.

Question 15

Identify the file extension used to save Windows PowerShell scripts.
A) .ps1
B) .msc
C) .bat
D) .exe

Accepted Answer

Windows PowerShell scripts are saved with the .ps1 file extension.

Question 16

Sara, a network administrator, downloads a Windows PowerShell script that can be used to delete user accounts. She tries to execute the script through Windows PowerShell. However, the script does not run.
What do you think is preventing the script from running?
A) The script was created using Notepad instead of an advanced editor.
B) The computer was running on Windows XP.
C) The script was saved using the .ps1 file extension.
D) The execution policy was set as Restricted.

Accepted Answer

The execution policy in PowerShell, when set to Restricted, prevents the running of all scripts. This is a security measure to prevent the execution of potentially harmful scripts.

Question 17

Which of the following cmdlets can you use to check if the Windows event log is running?
A) Get-NetIPConfiguration
B) Get-Service
C) Get-Help
D) Get-Member

Accepted Answer

Get-Service is the correct cmdlet to check if the Windows event log or any service is running. It allows you to retrieve the status of services on a local or remote machine, including the Windows event log service.

Question 18

Which of the following is true of desktop backgrounds?
A) Standardized desktop backgrounds have no impact on computer performance.
B) An image that is smaller than the screen resolution cannot be used as a desktop background.
C) A desktop background cannot be configured as a slideshow.
D) Only the images that come with the Windows 10 operating system can be used as a desktop background.

Accepted Answer

Standardized desktop backgrounds, especially those that are static images, generally have minimal to no impact on computer performance. Modern computers are well-equipped to handle static images as backgrounds without any noticeable effect on system resources or performance. Options B, C, and D are incorrect because an image smaller than the screen resolution can indeed be used as a desktop background (though it may be stretched or tiled to fit), desktop backgrounds can be configured as slideshows (especially in operating systems like Windows 10), and users are not limited to only using the images that come with the operating system; they can use virtually any image file as a desktop background.

Question 19

You have bought a new Windows 10 desktop. While exploring your new computer, you notice that some of the visual effects that you expected to see on the computer are not being displayed. You browse the Internet to find out that Windows 10 could have disabled some of these effects as per the computer configuration.
Which of the following options in Control Panel will you choose to enable them?
A) Programs
B) Personalization
C) System and Security
D) Hardware and Sound

Accepted Answer

To enable visual effects, you need to go to "System and Security" in the Control Panel, then "System," and finally "Advanced system settings" where you can adjust performance settings including visual effects.

Question 20

Samantha is conducting a presentation on hardware and software troubleshooting. While she is conducting the presentation using a projector screen, one of her colleagues is working on another task on her laptop. During the presentation, the slides keep moving back and forth from the screen.
Can you identify the configuration issue that is likely causing this problem?
A) The screen settings were set to Second screen only.
B) Samantha might not have changed the default option when connecting to the projector.
C) The colleague might have changed the display setting to PC only.
D) The displays are probably configured using the Extended option.

Accepted Answer

The issue described suggests that the projector and the laptop are set up in an Extended display mode, where the laptop's desktop is extended across both the laptop screen and the projector. This can cause the slides to move back and forth if the presenter inadvertently moves the mouse or interacts with the extended desktop on the projector screen.

Quiz 2: Using the System Utilities

The _____ option in the Services tool allows you to specify which action is taken after first, second, and subsequent failures.

In which of the following power states is the operating system not running and no power supplied to any devices in the computer?

The general settings for notifications, power, storage, and display are found in which category of the Settings tool?

If you want to configure authentication to Windows 10 or create and manage local user accounts, which Settings category should you open?

What does Windows need to manage and communicate with hardware components?

Which of the following definitions best describe a snap-in?

Which of the following is not true of the Microsoft Management Console?

Your computer displays the date in the m/d/yyyy format. Which of the following options would you choose from the Settings window to change the format to dd-mm-yy?

You are having trouble with a printer installed on your system. The network administrator in your organization asks you to remove the device so that he can reinstall the printer. Which of the following categories will you select to follow the recommendation made by the administrator?

You have installed new antivirus software in your Windows 10 computer. How will you ensure the service associated with the software is configured to start when Windows boots?

Steffi has a computer that runs on a Windows 10 operating system. The computer often crashes, displaying the blue screen error. One of her friends, who works as a systems administrator, tells her that the RAM may be faulty. Identify a tool that Steffi can use to check this issue.

Identify an administrative tool in Windows 10 that helps in the troubleshooting process.

Identify the file extension used to save Windows PowerShell scripts.

Sara, a network administrator, downloads a Windows PowerShell script that can be used to delete user accounts. She tries to execute the script through Windows PowerShell. However, the script does not run. What do you think is preventing the script from running?

Which of the following cmdlets can you use to check if the Windows event log is running?

Which of the following is true of desktop backgrounds?