The primary purpose of the balanced scorecard should be as a management tool for employee incentives and financial rewards.
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Q24: The balanced scorecard uses only lagging indicators
Q25: Balanced scorecards do not work well in
Q26: The greatest benefit of using a balanced
Q27: Critical success factors are important key performance
Q28: Companies that have achieved the most success
Q30: The primary purpose of the balanced scorecard
Q31: Most observers believe that a top-down management
Q32: A participative, bottom-up approach to designing a
Q33: Measurement of average cycle time would be
Q34: Market share would most likely be found
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