The primary objective of __________ managers is to ensure that the products or services of their organizations are delivered to the customer on a day-to-day basis.
A) first-line
B) central
C) top
D) middle
E) divisional

Question

Quizplus · Accepted Answer

First-line managers are directly responsible for ensuring that organizational products or services are delivered to customers on a daily basis. They oversee the operational activities and are in direct contact with the employees who produce and sell the products or services.

The Primary Objective of __________ Managers Is to Ensure That