Two managers in an organization are in similar positions and at the same level in an organization. However one manager seems to have much more influence over subordinates than does the other because s/he has "something special with which people can relate. This represents
A) contingency theory.
B) charismatic authority.
C) open systems.
D) traditional authority.
E) rational-legal chain of command.

Question

Quizplus · Accepted Answer

The scenario describes a situation where a manager has a significant influence over subordinates due to a special, relatable quality, which is characteristic of charismatic authority. Charismatic authority is based on the personal appeal and inspirational qualities of a leader, rather than their formal position or traditional norms.

Two Managers in an Organization Are in Similar Positions and at the Same