Question 1

The __________ is a detailed statement of projected production quantities for each item in each time period.
A) throughput production schedule
B) materials management schedule
C) inventory management schedule
D) aggregate production schedule
E) master production schedule

Accepted Answer

The Master Production Schedule (MPS) is a detailed statement of projected production quantities for each item in each time period. It specifies what is to be made and when, serving as a critical input for further planning processes.

Question 2

In order to win a road construction contract bid from the city, Boh Brothers, Inc. needed to submit with their application a/n __________ detailing exactly how many miles of road they would be able to construct and when each road was to be completed.
A) master production schedule
B) inventory management report
C) aggregate planning schedule
D) material requirements schedule
E) just-in-time inventory report

Accepted Answer

A master production schedule is the correct answer because it details the specific plan for manufacturing, including what is to be produced, in what quantities, and when, which aligns with the need to outline road construction timelines and milestones.

Question 3

Connie Slater is a shift manager at a Goodyear Tire factory in Ohio. At the beginning of each shift, the first thing she does is consult the __________, which is a detailed statement of the projected production quantities for each item that will be made during her shift.
A) aggregate plan
B) master production schedule
C) aggregate demand schedule
D) materials requirements schedule
E) just-in-time schedule

Accepted Answer

The master production schedule (MPS) is the correct answer because it is a detailed plan that specifies the quantities of each product that will be produced in a specific time period. It is used in manufacturing settings to allocate resources, plan production, and coordinate activities, making it the most relevant document for a shift manager like Connie Slater to consult at the beginning of each shift.

Question 4

Items in inventory may exist in any of the following forms except one. This one exception is
A) raw materials.
B) work-in process.
C) finished goods.
D) supplies.
E) labor.

Accepted Answer

Labor is not considered a form of inventory. Inventory typically consists of tangible items such as raw materials, work-in-process, finished goods, and supplies that are held for sale or use in the production process. Labor, on the other hand, refers to the human effort involved in the production process and is not a tangible item that can be stored or inventoried.

Question 5

Two fundamental decisions must be made with respect to the replenishment of any item maintained in inventory. First, how many should be ordered? And second, when should they be ordered? These decisions are referred to as __________ and __________ decisions.
A) lot-sizing, lot-timing
B) inventory-planning, inventory-timing
C) materials-sizing, materials-timing
D) block-sizing, block-timing
E) block-planning, block-timing

Accepted Answer

The two fundamental decisions referred to in inventory management are "lot-sizing" and "lot-timing" decisions. Lot-sizing concerns how many items to order, while lot-timing determines when to order them.

Question 6

The basic approach of __________ requires that lot-sizing and lot-timing decisions be made first for the finished product so that sufficient finished products will be available to support the master production schedule.
A) material requirements planning
B) aggregate planning
C) long-term system design
D) master production scheduling
E) inventory management

Accepted Answer

Material Requirements Planning (MRP) is the approach that requires lot-sizing and lot-timing decisions to be made first for the finished product to ensure that sufficient finished products are available to support the master production schedule. This system calculates the material requirements and schedules necessary to fulfill the master production schedule, starting with the end products and working backward to determine the raw materials and components needed.

Question 7

An overall management philosophy that advocates eliminating waste, solving problems, and striving for continual improvements in operations is called
A) master production scheduling.
B) material requirements planning.
C) statistical process control.
D) just-in-time inventory management.
E) employee empowerment.

Accepted Answer

Just-in-time (JIT) inventory management is a management strategy that aligns raw-material orders from suppliers directly with production schedules. It aims at reducing inventory costs, increasing efficiency, and decreasing waste by receiving goods only as they are needed in the production process, thereby reducing inventory costs. This philosophy emphasizes eliminating waste, solving problems, and striving for continual improvements in operations.

Question 8

Because the car manufacturing plant's managers wished to virtually eliminate the inventory of auto parts, supplies, and finished automobiles from their Asian facilities, they decided to switch to the use of
A) just-in-time inventory management.
B) master production scheduling.
C) aggregate planning.
D) strategic planning.
E) materials requirements planning.

Accepted Answer

Just-in-time (JIT) inventory management is a strategy aimed at reducing inventory levels and associated carrying costs by producing or acquiring goods only as they are needed in the production process, thereby minimizing inventory levels. This approach aligns with the goal of virtually eliminating the inventory of auto parts, supplies, and finished automobiles.

Question 9

A measure of the efficiency with which a firm performs its transformation processes is called
A) competency.
B) just-in-time.
C) productivity.
D) labor.
E) inventory management.

Accepted Answer

Productivity is the measure of the efficiency with which a firm or an organization performs its transformation processes, converting inputs into outputs. It is often used to gauge the efficiency of production and operations within a company.

Question 10

In general, __________ is a measure of the efficiency of operations, and __________ is a measure of the effectiveness of operations.
A) quality, productiveness
B) capability, potency
C) efficacy, productiveness
D) potency, efficacy
E) productivity, quality

Accepted Answer

Productivity measures how efficiently resources are used to produce outputs, while quality assesses how well the outputs meet customer needs or specifications, indicating the effectiveness of operations.

Question 11

Giraldo replaced his company's old basic point of sale equipment with new equipment that will connect directly to the company's inventory database. Giraldo's focus is
A) productivity improvements through design.
B) productivity improvements through empowerment.
C) productivity improvement through technology.
D) productivity improvements through planning.
E) productivity improvements through a diverse workplace.

Accepted Answer

Giraldo's action of replacing old point of sale equipment with new equipment that connects directly to the company's inventory database is aimed at improving productivity through the use of advanced technology. This enhances efficiency and accuracy in inventory management.

Question 12

From a consumer perspective, the degree to which the product or service meets the expectations of the customer is called
A) quality.
B) technology.
C) characteristics.
D) goodness.
E) property.

Accepted Answer

Quality is the term that best describes the degree to which a product or service meets the customer's expectations. It encompasses aspects such as durability, reliability, and satisfaction.

Question 13

Peggy Jones is a typical consumer who shops for her family on a weekly basis. From Peggy's perspective, quality can be defined as
A) the degree to which a product or service is expensive.
B) the degree to which a product or service is luxurious.
C) the degree to which a product or service meets her expectations.
D) the degree to which a product or service is custom made.
E) the degree to which a product or service is grand.

Accepted Answer

Quality, from a consumer's perspective like Peggy Jones, is best defined as the degree to which a product or service meets her expectations. This encompasses the product's reliability, durability, and performance in relation to what was promised or expected.

Question 14

From a producer perspective, the degree to which the product or service conforms to design specifications is called
A) property.
B) technology.
C) characteristics.
D) goodness.
E) quality.

Accepted Answer

Quality, from a producer's perspective, refers to the degree to which a product or service conforms to the intended design specifications.

Question 15

__________ focuses on the actual measurement of output to see if specifications have been met.
A) Quality assurance
B) Statistical process control
C) Quality control
D) Total quality management
E) Throughput control

Accepted Answer

Quality control specifically focuses on the measurement of output to determine if the product or service meets the specified standards.

Question 16

In his job at Micron Electronics, Tony Billings is responsible for taking corrective actions when the company's standards are not being met. Tony is responsible for
A) quality security.
B) total quality management.
C) quality assurance.
D) quality guaranty.
E) quality control.

Accepted Answer

Quality control involves taking corrective actions to ensure that products or services meet the company's standards.

Question 17

Frank Eastman, a supervisor at Universal Landscape, has the responsibility to compute the actual measure of output to see if specifications have been met. Mr. Eastman is responsible for
A) quality assurance.
B) statistical process control.
C) quality control.
D) total quality management.
E) throughput control.

Accepted Answer

Quality control involves measuring output against established standards to ensure that the product quality meets the specifications. Frank Eastman's responsibility to compute the actual measure of output to see if specifications have been met directly aligns with the activities involved in quality control.

Question 18

__________ focuses on any activity that impacts upon the maintenance of quality at the desired level.
A) Quality assurance
B) Statistical process control
C) Quality control
D) Total quality management
E) Throughput control

Accepted Answer

Quality assurance focuses on any activity that impacts upon the maintenance of quality at the desired level.

Question 19

Jane Collins is responsible for overseeing the entire system of policies, procedures, and guidelines that her organization has established to achieve and maintain quality. Jane is responsible for
A) total quality management.
B) statistical process control.
C) quality control.
D) quality assurance.
E) throughput control.

Accepted Answer

Jane's role involves overseeing the entire system of policies, procedures, and guidelines to achieve and maintain quality, which aligns with the responsibilities of quality assurance. Quality assurance focuses on ensuring that the processes used to manage and create deliverables meet the required standards.

Question 20

The degree to which the product meets the specifications set by the designers is called
A) serviceability.
B) durability.
C) responsiveness.
D) reliability.
E) conformance.

Accepted Answer

Conformance quality refers to the degree to which a product's design and operating characteristics meet established standards. This is directly related to the product's ability to meet the specifications set by its designers.

Quiz 16: Productivity and Quality in Operations

The __________ is a detailed statement of projected production quantities for each item in each time period.

In order to win a road construction contract bid from the city, Boh Brothers, Inc. needed to submit with their application a/n __________ detailing exactly how many miles of road they would be able to construct and when each road was to be completed.

Connie Slater is a shift manager at a Goodyear Tire factory in Ohio. At the beginning of each shift, the first thing she does is consult the __________, which is a detailed statement of the projected production quantities for each item that will be made during her shift.

Items in inventory may exist in any of the following forms except one. This one exception is

Two fundamental decisions must be made with respect to the replenishment of any item maintained in inventory. First, how many should be ordered? And second, when should they be ordered? These decisions are referred to as and decisions.

The basic approach of __________ requires that lot-sizing and lot-timing decisions be made first for the finished product so that sufficient finished products will be available to support the master production schedule.

An overall management philosophy that advocates eliminating waste, solving problems, and striving for continual improvements in operations is called

Because the car manufacturing plant's managers wished to virtually eliminate the inventory of auto parts, supplies, and finished automobiles from their Asian facilities, they decided to switch to the use of

A measure of the efficiency with which a firm performs its transformation processes is called

In general, is a measure of the efficiency of operations, and is a measure of the effectiveness of operations.

Giraldo replaced his company's old basic point of sale equipment with new equipment that will connect directly to the company's inventory database. Giraldo's focus is

From a consumer perspective, the degree to which the product or service meets the expectations of the customer is called

Peggy Jones is a typical consumer who shops for her family on a weekly basis. From Peggy's perspective, quality can be defined as

From a producer perspective, the degree to which the product or service conforms to design specifications is called

__________ focuses on the actual measurement of output to see if specifications have been met.

In his job at Micron Electronics, Tony Billings is responsible for taking corrective actions when the company's standards are not being met. Tony is responsible for

Frank Eastman, a supervisor at Universal Landscape, has the responsibility to compute the actual measure of output to see if specifications have been met. Mr. Eastman is responsible for

__________ focuses on any activity that impacts upon the maintenance of quality at the desired level.

Jane Collins is responsible for overseeing the entire system of policies, procedures, and guidelines that her organization has established to achieve and maintain quality. Jane is responsible for

The degree to which the product meets the specifications set by the designers is called