The process of creating the supply chain and loyalty within the buyer-seller relationship is hasten by the use of:
A) customer relationship management.
B) a production-orientation.
C) a sales orientation.
D) a universal mission statement.
E) derived demand.

Question

Quizplus · Accepted Answer

Customer Relationship Management (CRM) systems are designed to manage and maintain customer relationships, track engagements and sales, and deliver actionable data—all in one place. This helps in creating a more efficient supply chain and fosters loyalty within the buyer-seller relationship by ensuring that customer needs are met in a timely and personalized manner.

The Process of Creating the Supply Chain and Loyalty Within