Handling complaints from two to three dissatisfied people will save how many possible defections?
A) 10-20
B) 50-60
C) 70-80
D) 30-40

Name: Handling complaints from two to three dissatisfied people will save how many possible defections? A) 10-20 B) 50-60 C) 70-80 D) 30-40
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Question

Quizplus · Accepted Answer

Handling complaints from two to three dissatisfied people will save 30-40 possible defections because each dissatisfied person has the potential to influence 10-20 other people.

Handling Complaints from Two to Three Dissatisfied People Will Save