In the transition to a customer-strategy enterprise, the human resources department plays all of the following roles except:
A) evaluating whether the company has the capability to change
B) addressing all key recruiting, training, and ongoing support issues
C) creating new career path opportunities
D) aligning technology implementation with business strategy

Question

Quizplus · Accepted Answer

The human resources department typically focuses on evaluating company capabilities for change, recruiting, training, support issues, and career path opportunities, but aligning technology implementation with business strategy is generally the responsibility of IT departments and strategic management teams, not HR.

In the Transition to a Customer-Strategy Enterprise, the Human Resources