An enterprise seeking to create an online community to encourage crowd service would likely do all of the following except:
A) invite super-users to join the community
B) provide economic rewards for participating
C) advertise the community
D) provide a means for users to rate super-users' answers
Correct Answer:
Verified
Q1: In a customer-strategy enterprise, what is the
Q2: Which of the following is not a
Q3: When listening to customer conversations online, the
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Q5: The average percentage of users who participate
Q7: The 1-9-90 dynamic is most akin to:
A)
Q8: When recruiting super-users, the most effective rewards
Q9: Social media has resulted in all of
Q10: The blogs that draw the most readers
Q11: You've been appointed as the new chief
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