Which of the following conditions have not contributed to more companies seeking to become trusted agents for their customers?
A) commoditization
B) a focus on customer needs, not products
C) personalization
D) increased transparency made possible by the Internet and other interactive technologies

Question

Quizplus · Accepted Answer

Commoditization has led to a lack of differentiation among products, pushing companies to seek other ways to stand out, such as becoming trusted agents. The other options (B, C, D) are factors that have contributed to this trend by emphasizing the importance of understanding and catering to individual customer needs, personalizing experiences, and leveraging transparency to build trust.

Which of the Following Conditions Have Not Contributed to More