Question 1

An organization is a collection of individuals whose members may change over time and who form a coordinated system of specialized activities for the purpose of achieving certain goals.

Accepted Answer

This statement accurately describes what an organization is. It highlights the key features of an organization, including the fact that it is made up of individuals working together, that people may come and go from the organization, and that the system of activities is designed to achieve specific goals.

Question 2

Human capital includes basic values, beliefs and attitudes.

Accepted Answer

Human capital includes knowledge, skills, abilities, and other characteristics that contribute to a person's productivity. Basic values, beliefs, and attitudes are not typically considered part of human capital.

Question 3

An organization is characterized by a network of individuals, a division of labor and goal orientation.

Accepted Answer

An organization typically consists of a network of individuals working together to achieve specific goals or objectives. The individuals may have different roles and responsibilities based on a division of labor, but they work towards a common goal. Therefore, the statement is true.

Question 4

Like basic social science disciplines, the goal of the organizational behavior approach is to understand human and group behavior.

Accepted Answer

The answer of Like basic social science disciplines, the goal...

Question 5

The reputation of an organization and trust between managers are intangible resources in an organization.

Accepted Answer

Reputation and trust are intangible resources that cannot be seen or touched but have a significant impact on the success of an organization. They are built over time through consistent and ethical behavior, and can be lost quickly if not properly maintained.

Question 6

Apple's success can be attributed to factors such as its passion for innovation and the power of its human capital.

Accepted Answer

Apple has a culture of innovation and invests heavily in research and development. Its success can also be attributed to the high level of talent and expertise of its human capital, including its executive team and employees.

Question 7

A company has a competitive advantage when competitors are able to duplicate the work it does.

Accepted Answer

A company has a competitive advantage when its work and offerings cannot be easily duplicated by competitors. This can come from various factors such as patents, unique processes, brand recognition, or customer loyalty.

Question 8

The study of strategic organizational behavior emphasizes the application of knowledge from such social sciences as psychology, sociology, economics, and cultural anthropology.

Accepted Answer

The study of strategic organizational behavior draws on knowledge and theories from various social sciences, including psychology, sociology, economics, and cultural anthropology, among others. It seeks to understand how individuals, groups, and organizations behave in strategic contexts and how they can effectively manage and influence their behavior to achieve desired outcomes.

Question 9

Apple's success is mostly the result of the amount of money it spends on research and development.

Accepted Answer

Apple's success is attributed to a combination of factors including innovation, strong branding, a focus on customer experience, and an ecosystem of products and services that work seamlessly together, not just its research and development spending.

Question 10

"Associates" are termed as customers or clients of the organization.

Accepted Answer

Associates are employees or partners of the organization, not customers or clients.

Question 11

The strategic approach to organizational behavior is more applicable to business organizations than to public sector and not-for-profit organizations.

Accepted Answer

This statement is incorrect. The strategic approach to organizational behavior can be applied to all types of organizations, including business, public sector, and not-for-profit organizations. The focus of the strategic approach is on aligning organizational goals and objectives with individual and group behavior in order to achieve desired outcomes. This approach is particularly important in the public sector and not-for-profit organizations, where resources and funding may be limited and organizational objectives may be different from those of business organizations.

Question 12

Lower-level managers expend efforts to design jobs, team structures and reward systems as part of their daily routine.

Accepted Answer

Lower-level managers are responsible for designing jobs, team structures, and reward systems as part of their daily routine in order to ensure that the organization is running smoothly and efficiently.

Question 13

The skills, knowledge, and capabilities of managers and associates for learning, communicating, motivating, building trust, and effectively working on teams are components of human capital.

Accepted Answer

Human capital refers to the knowledge, skills, and capabilities of individuals within an organization, including managers and associates. This includes abilities such as learning, communication, motivation, trust-building, and teamwork, which are all essential for successful organizational performance.

Question 14

Strategic managers must always seek simple answers to resolve organizational issues.

Accepted Answer

Strategic managers must thoroughly analyze and consider various options before making decisions. Sometimes, simple solutions may not address the root causes of organizational issues and may lead to superficial fixes that do not improve long-term outcomes. Therefore, strategic managers should prioritize effective and sustainable solutions over simplistic ones.

Question 15

The goal of the strategic OB approach is to improve the performance of organizations.

Accepted Answer

The strategic OB approach involves using organizational behavior theories and concepts to improve the performance of organizations by focusing on factors such as employee motivation, job satisfaction, communication, teamwork, and leadership. Therefore, the statement is true.

Question 16

An organization's critical intangible resource is its human capital.

Accepted Answer

Human capital refers to the collective knowledge, skills, abilities, and other intangible assets of an organization's workforce, making it a critical intangible resource.

Question 17

Lower-level managers who do not take a strategic approach to their work are likely to focus on short-term problems, and may emphasize resolving problems without examining how they can prevent them in the future.

Accepted Answer

Lower-level managers who do not take a strategic approach usually concentrate on solving immediate issues without considering long-term solutions.

Question 18

Brand names and organizational culture are tangible resources in an organization.

Accepted Answer

Brand names are considered intangible resources because they represent value derived from perception and recognition, while organizational culture, also intangible, encompasses the beliefs, ideologies, and practices of an organization, neither of which are physical or tangible assets.

Question 19

Human capital is the sum of the skills, knowledge, and general attributes of the people in an organization.

Accepted Answer

Human capital refers to the skills, knowledge, and general attributes of individuals in an organization.

Question 20

Equipment and inventory are examples of intangible resources.

Accepted Answer

Equipment and inventory are tangible resources because they can be physically touched and measured. Intangible resources refer to assets such as patents, copyrights, and intellectual property.

Quiz 1: A Strategic Approach to Organizational Behavior