Which of the following techniques will be the least likely to overcome employee resistance during the moving stage of the change process?
A) educating them about the nature of the desired change
B) communicating how the change will affect them in a positive way
C) announcing that the change has been mandated by top management
D) making sure that they have the required knowledge, skills, and abilities

Question

Quizplus · Accepted Answer

Announcing that the change has been mandated by top management is likely to make employees feel powerless and resistant to the change. This approach does not address their concerns or involve them in the change process. The other techniques listed are more likely to be effective in overcoming resistance.

Which of the Following Techniques Will Be the Least Likely