A ________ is a specific instance in which the employee's behavior and performance were above or below expectations.
A) basis point
B) chronic incident
C) critical incident
D) pivot point

Question

Quizplus · Accepted Answer

A critical incident is a specific event or behavior that is significant because it represents the employee's performance that is particularly good or particularly poor. It is used in performance evaluation to focus on these specific incidents rather than general impressions of an employee's performance. A basis point is a unit used in finance to describe the percentage change in a financial instrument or index. A chronic incident is a recurring event or behavior, and a pivot point is a technical analysis indicator used in financial markets.

A ________ Is a Specific Instance in Which the Employee's