A bank organizes itself around the basic services it provides: personal banking,corporate and business banking,and rural banking.Each service group has its own finance,marketing,operations,and human resource management departments.The bank is using a ________.
A) functional structure
B) product structure
C) division structure
D) matrix structure

Question

Quizplus · Accepted Answer

A product structure groups activities based on the products or services offered by the organization. In this case, the bank is organized around the basic services it provides: personal banking, corporate and business banking, and rural banking.

A Bank Organizes Itself Around the Basic Services It Provides