A public university has an objective of increasing enrollment in its online programs. The university has an online division where each major program is represented, and they have a representative assigned to each program. What is a relevant key performance indicator (KPI) that could be used to measure success?
A) Percentage increase or decrease in number of students enrolled in each program this year compared to other programs
B) Percentage increase or decrease in number of students enrolled in online programs as compared to last year
C) Percentage of formerly enrolled non-online students from last year who have enrolled in an online program this year
D) Percentage of students enrolled in the university who attend online versus taking classes on-campus.

Question

Quizplus · Accepted Answer

This question requires familiarity with how to measure success based on objectives. Choice B is correct because a percentage increase or decrease of students enrolled in online programs comparatively between years will provide a clear picture of whether the objective has been met. The remaining three choices would potentially provide some useful data but would not accurately measure the success of increasing enrollment in online programs.

A Public University Has an Objective of Increasing Enrollment in Its